For stock items we will normally despatch your order to you within 2 business days and all goods are sent by Parcelforce or equivalent on a 2 to 3 day service.

For items not in stock, we will contact you with an anticipated delivery date.

We accept no responsibility for any delays whatsoever, caused by later than anticipated deliveries.

Taxable items will have 20% VAT added.

Any credit card details you enter are transmitted over a secure(SSL) link and stored using 128-bit encryption.

We guarantee your satisfaction.

All of our products are covered by a manufacturers warranty – see www.s-5.com for details.

In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found here.

If you need to reach us, please use the Contact us link on the store page.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.